frequently asked questions

How Does This Work?

We work with national mobile carriers to provide you with access to a working US-based mobile telephone number. Through our service, you can request access to a phone number and use the number to receive SMS messages. Messages will be delivered to your account directly through our site.

Are Your Numbers Real Mobile Numbers?

Yes, these are real, non-VoIP mobile numbers direct from carriers. They are not virtual and can be used to verify just about any service, platform or site using text verification.

How Much Does It Cost?

We do not publish our pricing. Please create an account or login to see current prices and promotions.

How Do I Pay?

You can use PayPal or credit card through our online system. Select crypto currencies are also accepted.

How Do I Use Your System?

Create your user account by visiting our registration page here. You do not need to provide anything more than an email address and password.

Once your account is created, you can buy credits for phone numbers. Each credit can be used to request one phone number which you will have access to for 15 minutes. If you need to extend the time of access, you can use additional credits.

We recommend you use the optional zip code field to select the area code for your numbers. This is especially important if you are looking to verify multiple accounts on the same platform or site. Use major cities and rotate through them, such as:

  • Chicago: 60007
  • Boston: 02101
  • Denver: 80014
  • Washington, DC: 20001
  • Los Angeles: 90001
  • Houston: 77001
  • New York City: 10001
  • Miami: 33101
  • Seattle: 98101
Do You Provide Other Services?

We offer pre-built phone verified accounts. Please contact us for a current list of available accounts and prices.

Can I Get the Same Number Again?

This service is no longer available. However, we will be launching a new ‘persistent’ number service. Please contact a representative for more details.

How Many Numbers Do You Have?
(Are they unique? Do other users get the same number I use?)

We work directly with national mobile carriers and are provided access to the same pool of numbers as all their other customers. Once we release a number, the carrier controls the availability, distribution and eventual assignment of the number.

Is it possible another customer of the mobile carrier will be assigned the number you used and attempt to verify the same service? Yes, it is possible (though highly unlikely). Anyone telling you different is either misrepresenting their service or using virtual numbers instead of carrier-owned mobile number.

Do other truverifi users receive the same number I use? 

Yes, if you purchase our standard credit packages, the number you receive may be used by other users verifying services other than the one you selected. If you need dedicated/exclusive numbers, please contact us to discuss our ‘persistent’ number service.

What Is Your Refund Policy?

All sales are final.

What If A Number Doesn’t Work for Verification or I Don’t Get My Code?

Please contact a representative immediately. We will research the problem and work to correct and resolve it to ensure you are able to get your code and verify your account.